emergency department at Bon Secours Community Hospital

The Emergency Department at Bon Secours Community Hospital is committed to providing high quality, comprehensive care to the community. Our Emergency Department features modern facilities and a staff of highly trained board certified emergency physicians, nurses and technicians.

frequently asked questions

Where do I go if I walk in with an emergency?
Our Emergency Room is located on the main lobby level of the hospital. Usually, the first person you will see in the Emergency Department is our triage nurse. The nurse checks vital signs including temperature, heart rate, blood pressure and breathing and asks questions to evaluate your condition. In the Emergency Department, the most seriously ill or injured patients are treated first.

How do I register?
Unless your illness requires you to be treated immediately, the triage nurse will direct you to the registration area. You will be asked for basic information about yourself and your health coverage. We do not discriminate based on your ability to pay or any other factors.

In what order are patients seen?
Patients are not always treated in the order in which they arrive. Unlike a physician's office where appointments are scheduled in advance, many emergency cases often arrive at once. In the Emergency Department, the most seriously ill or severely injured patients are treated first. If your condition is not life threatening, you may be asked to be seated in the waiting room until your name is called.

What should I do when an emergency occurs?
Be prepared. Keep emergency telephone numbers near your telephone. When calling for help, speak calmly and clearly. Give your name, address, phone number, location of victim (e.g. upstairs in the bedroom) and nature of the problem. Do not hang up until the dispatcher tells you to in case additional information is needed.

Our Emergency Department staff is always available if you have questions or concerns.

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