visitor information for Good Samaritan Regional Medical Center

All visitors should stop at the Information Desk for information and directions. Visitors are welcome to use the cafeteria or wait in the hospital's lobby area at any time during visiting hours. Family and friends of surgical patients may wait in the ambulatory waiting area, in the hospital lobby or in the surgical waiting room after 4:00 p.m. House phones are available in the lobby to contact patient rooms.

visitor policy

Visitor - Any person who is not a patient, physician or employee of Good Samaritan Regional Medical Center whose purpose is to visit a hospitalized patient.  This includes spouse, family members, domestic partner (including same sex domestic partners) and friends. 

Child - anyone 1 year to age 12

Infant - anyone under the age of 1 year-old

Security - members of the GSRMC security department

Clinical Manager - professional individual responsible for a nursing unit and its patient care 24 hours a day.

Admin Supervisor - administrative professional responsible for hte functioning of the hospital especially during evenings, nights and weekends

Sitter - designated individual to remain with patient overnight. Must be 18 or older and have permission from Clinical Manager or Admin. Supervisor. 

critical care units (ICU/CCU)

visiting hours are: 6:30a.m. - 7:00a.m.
                          10:00a.m. - 7:00p.m.
                          8:00p.m. - 9:00p.m.

CVICU

visiting hours are: 12 noon - 7:00 p.m.

SICU

visiting hours are: 10:00 a.m.- 9:00 p.m. (No visitors from 6:00 a.m.- 8:00 a.m. & 7:00 p.m.- 8:00 p.m.)

In the CVICU, SICU, ICU/CCU - visiting is limited to immediate family/surrogate/significant other — only (2 persons per bedside).  No children under the age of 12 will be allowed in Critical Care areas (special permission is required for any exceptions—contact Nurse Manager or Nursing Supervisor)  If family feels that their loved one would benefit from 24 hour visiting or if it is an end of life situation, it should be discussed with manager of the unit so appropriate arrangements can be made.  Due to space constraints, family (one member) are encouraged to rest in the Critical Care Lounge and check on their loved one's periodically during the night.  If there is any disagreement or conflict regarding the above arrangements, notify the Patient Advocate for assistance. 

pre and post cardiac catheterization (PPCC)

visiting hours are: 6:00 a.m.- 8:00 p.m. No one under 12 years of age. Two visitors per patient.

maternity/mother-baby unit

In the interest of family centered care — visiting hours are 11:30 a.m.- 9:30 p.m.  Other parent may visit 24 hours/day.  All children must be supervised by an adult at all times.  Visitors are encouraged to stay in patient rooms to respect the patients comfort and safety of all.  If necessary, limitations will be determined by the patient's nurse.  Quiet time for our patients is observed between 1:00 p.m. - 3:00 p.m. so that mothers can rest and recover.

labor and delivery (L&D)

Visitors will be limited at the discretion of the Medical team.  Visitors will be permitted to see patient after consultation with the patient's caregivers.   Only siblings of the baby are allowed to visit and must be supervised by an adult at all times. 

NICU

The NICU is open to visitation 24 hours a day except for 7:00a.m. - 8:00a.m. and 7:00 p.m. - 8:00 p.m.  Only parents and grandparents of newborn will be admitted. Exceptions will be made the at the discretion of the neonatologist/nurse manager.  Quiet time will be observed between 4:00p.m. - 5:00p.m.

chemical dependency unit

All visitors must be interviewed prior to visit by staff to ensure appropriateness of the visit.  Hours are 1:00pm - 3:00pm on Saturday, with a mandatory meeting for families prior to visiting from 1:00p.m. - 2:00p.m. All visits take place in the community room. 

**FLU SEASON RESTRICTIONS**

1. No visitors under 18 years old
2. 2 Visitors per patient

patient updates by phone

The hours between 10:00 a.m. - 11:00 a.m. and 9:00 p.m. - 10:00 p.m. have been designated as the time for families to call the unit for an update on the patient's condition. Calls will not be accepted outside of these hours. One spokesperson from each family should be designated to call. This individual may then inform other concerned family members and friends.

Families are encouraged to contact their physician during their office hours for information regarding tests and results.

The hospital staff is bound by strict federal and state confidentiality regulations. They cannot and will not reveal any information to telephone callers other than patient condition. Please use the patient's physician as your main contact.

patient information

Family and friends may call the Information Desk in the main lobby to obtain a room number or telephone extension. The Information Desk is open daily from 8:00 a.m. - 8:00 p.m. The hospital operator, who can be reached by dialing 845.368.5000, will transfer outside callers to the Information Desk.

visitor parking

Visitor parking is available on the hospital property and accessible from Hillcrest Road.

lodging for visitors

There are several hotels and motels in the area offering discounted rates to families of Good Samaritan Regional Medical Center patients. If your family needs assistance with accommodation arrangements, contact the patient representative by dialing '0' and asking the hospital operator to page her.

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