Coronavirus Latest Updates

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Coronavirus: Need to Know

 

Coronavirus (COVID-19): Maintaining a Safe and Effective Care Environment

A safe and effective care environment is our highest priority, and Westchester Medical Center Health Network (WMCHealth) hospitals and medical practices have undertaken necessary steps to protect our patients and workforce as the novel coronavirus (COVID-19) situation evolves.

On this site, you will find the most up-to-date information on our patient and visitor guidelines, as well as details about testing that is being conducted on some of our hospital campuses, by appointment only. In addition, information is available on how to donate supplies or make a contribution to our health network.

Thank you for your support. 


Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the CDC.gov for updates and prevention tips.

Our Plan for Care

All WMCHealth hospitals and medical practices have long-standing and the most up-to-date protocols in place to respond to infectious diseases. These protocols include, but are not limited to:

  • Strict adherence to care guidelines
  • Protective attire
  • The use of negative-pressure environments to contain airborne pathogens
  • We routinely train our staff on these protocols and protocol adherence is monitored by infection prevention specialists

As an added safety precaution, multilingual signs are present at key hospital entry points asking patients and visitors to share their potential for exposures, such as recent travel, symptoms and local exposure.

If a patient arrives at a WMCHealth member hospital or medical practice with a suspicion of COVID-19 exposure or if key symptoms are present, the patient will be masked and escorted to an isolated and contained area for additional evaluation and care in cooperation with public health agencies, such as the New York State Department of Health (DOH) and the Centers for Disease Control and Prevention (CDC).

Visitation

  • Effective November 23, 2020, visitation will be allowed for two designated support people for all adult non-COVID patients, with only one designated support person allowed visitation at a time. In addition, visiting hours will be limited to 12 noon to 6 p.m.
  • Exceptions include L&D and the OB ED. Two persons may accompany the patient – one support person (i.e. Doula, mom, sister, friend, etc.) and the father of the baby. (If no father is present then a second support person may be substituted for the father)
  • They must be screened upon entering the hospital and banded to be allowed access to the OB ED or L&D unit
  • The visitors may exit the hospital and return to the OB ED or L&D unit after being rescreened upon reentry to the hospital.
  • In situations where additional persons are determined to be appropriate to allow at the bedside and/or for longer visiting hours, end of life, or deemed mentally incapacitated, the Chief Medical Officer, Chief Nursing Officer, Director of Infection Control and Engagement Officer should be consulted for approval.

Additionally:

  • All visitors, including designated support people, must be screened for symptoms and recent travel. Any visitor subject to quarantine restrictions for recent travel domestically or abroad, will not be allowed visitation. This includes quarantine orders specific to New York State available at https://coronavirus.health.ny.gov/covid-19-travel-advisory.
  • COVID patients, one support person will be allowed for up to two consecutive hours per patient at a time. Visiting is allowed during the hours of 12 noon and 6 p.m. for all patients.
  • One support person will be able to accompany patients during emergency room care, and during intake and discharge for ambulatory surgeries and procedures.
  • Visitors should remain in patient rooms at all times and exit the campus when their visitation time or accompaniment is over.
  • All hospital, state and federal guidelines regarding infection control practices must be followed.

For patients’ using personal devices for communication with family and friends: All WMCHealth policies must be adhered to regarding patient photography and recording/videotaping. Any live video streaming between patients and family/friends must be done with the patient’s and WMCHealth approval, be time limited, should not include clinical procedures or staff and should not interfere with WMCHealth clinical treatment or operations.

Our Commitment

WMCHealth is committed to providing a safe and comfortable care environment for patients, their families and our staff at all of our member hospitals and medical practices throughout the Hudson Valley. Our care specialists are working collaboratively with public health agencies and closely monitoring COVID-19 developments. Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov or CDC.gov for additional information and prevention tips. 

Updated: November 24, 2020


Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the CDC.gov for updates and prevention tips.

Please read Our Patient Information for more detail on scheduling elective outpatient ambulatory procedures and tests, visitation and what to expect in preparing for a surgical procedure.

Visitation

  • Effective November 23, 2020, visitation will be allowed for two designated support people for all adult non-COVID patients, with only one designated support person allowed visitation at a time. In addition, visiting hours will be limited to 12 noon to 6 p.m.
  • Exceptions include L&D and the OB ED. Two persons may accompany the patient – one support person (i.e. Doula, mom, sister, friend, etc.) and the father of the baby. (If no father is present then a second support person may be substituted for the father)
  • They must be screened upon entering the hospital and banded to be allowed access to the OB ED or L&D unit
  • The visitors may exit the hospital and return to the OB ED or L&D unit after being rescreened upon reentry to the hospital.
  • In situations where additional persons are determined to be appropriate to allow at the bedside and/or for longer visiting hours, end of life, or deemed mentally incapacitated, the Chief Medical Officer, Chief Nursing Officer, Director of Infection Control and Engagement Officer should be consulted for approval.

Additionally:

  • All visitors, including designated support people, must be screened for symptoms and recent travel. Any visitor subject to quarantine restrictions for recent travel domestically or abroad, will not be allowed visitation. This includes quarantine orders specific to New York State available at https://coronavirus.health.ny.gov/covid-19-travel-advisory.
  • COVID patients, one support person will be allowed for up to two consecutive hours per patient at a time. Visiting is allowed during the hours of 12 noon and 6 p.m. for all patients.
  • One support person will be able to accompany patients during emergency room care, and during intake and discharge for ambulatory surgeries and procedures.
  • Visitors should remain in patient rooms at all times and exit the campus when their visitation time or accompaniment is over.
  • All hospital, state and federal guidelines regarding infection control practices must be followed.

For patients’ using personal devices for communication with family and friends: All WMCHealth policies must be adhered to regarding patient photography and recording/videotaping. Any live video streaming between patients and family/friends must be done with the patient’s and WMCHealth approval, be time limited, should not include clinical procedures or staff and should not interfere with WMCHealth clinical treatment or operations.

Thermal Scanning

We are now using thermal scanning to check all approved visitors for fever.  To protect the health and safety of our patients and our workforce, you must also protect your own health to help prevent the spread of the coronavirus (COVID-19). 

  • WMCHealth protocols during this time require that all visitors are fever-free for at least 72 hours before entering the hospital.

While a fever is a symptom of COVID-19 – it can also be a symptom of many other illnesses. If you are concerned about your fever, please reach out directly to your primary care physician. We will continue to scan any approved visitors for fever. Once you are fever free for 72 hours and without symptoms of illness, you can return for screening, and then visitation after screening.

While visitor restrictions are in place there are other methods to facilitate communication: 

  • Phone
  • Facetime 
  • We are happy to work with your loved one on this to provide other options 

Temporary Changes in Outpatient Services

To help prevent the spread of the coronavirus (COVID-19), the Westchester Medical Center Health Network (WMCHealth) is making several temporary changes to our ambulatory and outpatient services to ensure that we are able to care for our patients in a safe and effective care environment in our hospitals and medical practices.

Please Read the Update to Our Elective Ambulatory Services/Ambulatory Procedures/Ambulatory Surgeries, Outpatient Clinics and Bon Secours Medical Group Services

 WMCHealth’s 10 hospitals, and our emergency departments, are open to care for our patients.  

Updated:  November 24, 2020


WMCHealth offers COVID-19 diagnostic testing at Good Samaritan Hospital

Testing is available by appointment only.

How do I make an appointment? 

  • Testing is available for current and former patients whose physicians are affiliated with Bon Secours Medical Group, Good Samaritan Hospital, St. Anthony Community Hospital and Bon Secours Community Hospital
  • Please call your primary care provider for a referral 
    • You will receive a screening, and if appropriate, you’ll be given an appointment.
  • Testing will be held on an intermittent schedule

What should I bring?

  • When you come to your appointment, you will need to bring your photo identification and insurance card, if applicable.

When will I receive my results? 

  • At this time, diagnostic results can take up to five days and antibody results can take up to three days.

Additional Information:

Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the CDC.gov for updates and prevention tips.

The self-pay cost for an individual seeking a COVID-19 diagnostic test is $75

Updated:  May 29, 2020


Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the CDC.gov for updates and prevention tips.

Support Our WMCHealth Heroes 

Our WMCHealth Heroes are working diligently to serve and protect our patients and workforce as the novel coronavirus (COVID-19) evolves.

Help support our efforts to care for all patients by making a gift to your local hospital.

Updated:  May 19, 2020